Shipping & payment conditions



Shipping / Delivery Conditions

We ship via DHL to the following countries

DHL

Germany

Delivery costs:

Weight 2 kg 5 kg 10 kg 31,5 kg
Price 6,00 € 7,00 € 9,50 € 17,50 €




Delivery time:
Usually ca. 3 - 5 working days (Monday - Saturday, excepting public holidays) after receipt of payment.



EU-Countries

Delivery costs:

 
Weight 2 kg 5 kg 10 kg 20 kg 31,5 kg
Price 15,00 € 17,00 € 22,00 € 33,00 € 46,00 €




Delivery time:
Usually ca. 5 - 8 working days (Monday - Saturday, excepting public holidays) after receipt of payment.



Switzerland

Delivery costs:

 
Weight 5 kg 10 kg 20 kg 31,5 kg
Price 28,00 € 36,00 € 50,00 € 57,00 €




Delivery time:
Usually ca. 5 - 8 working days (Monday - Saturday, excepting public holidays) after receipt of payment.



Europe (non-EU)

Delivery costs:

 
Weight 5 kg 10 kg 20 kg 31,5 kg
Price 31,00 € 39,00 € 54,00 € 62,00 €




Delivery time:
Usually ca. 10 - 13 working days (Monday - Saturday, excepting public holidays) after receipt of payment.



Russia

Delivery costs:

 
Weight 5 kg 10 kg 20 kg
Price 32,00 € 39,00 € 56,00 €




Delivery time:
Usually ca. 17 - 20 working days (Monday - Saturday, excepting public holidays) after receipt of payment.



United States of America

Delivery costs:

 
Weight 5 kg 10 kg 20 kg 31,5 kg
Price 38,00 € 55,00 € 77,00 € 107,00 €




Delivery time:
Usually ca. 13 - 7 working days (Monday - Saturday, excepting public holidays) after receipt of payment.



Canada

Delivery costs:

 
Weight 5 kg 10 kg 20 kg 31,5 kg
Price 39,00 € 53,00 € 73,00 € 100,00 €




Delivery time:
Usually ca. 13 - 15 working days (Monday - Saturday, excepting public holidays) after receipt of payment.



China

Delivery costs:

 
Weight 5 kg 10 kg 20 kg 31,5 kg
Price 44,00 € 60,00 € 96,00 € 127,00 €




Delivery time:
Usually ca. 15 - 18 working days (Monday - Saturday, excepting public holidays) after receipt of payment.



Rest of the World

Delivery costs:

 
Weight 5 kg 10 kg 20 kg 31,5 kg
Price 47,00 € 63,00 € 102,00 € 132,00 €




Delivery time:
Usually ca. 11 - 13 working days (Monday - Saturday, excepting public holidays) after receipt of payment.



Self Pickup

Delivery costs: none

Delivery time:
Please make an appointment via email before picking up your goods.



Important information

Shipment notification:
Once the goods leave our premises you will receive an email with a link to the tracking number, so that you can trace the shipment of your order.


Third countries:
Shipments to non-EU countries are exempt from the German VAT (currently at 19%) and will be invoiced as such. Please acquaint yourself with VAT / customs duties for your country, before placing an order. We do not refund these fees.






Terms of Payment

The following methods of payment are available

Cash payment upon pickup

When you choose this option for payment, after completing your order, you have to pay the total amount when picking up the goods.

Please note:
This payment method is only available with self pickup.


Advance payment / Bank transfer


When you choose this option for payment, after completing your order, you will receive an order confirmation per email with details on how to pay. Once the transaction has been credited to our account, your order will be processed and dispatched immediately (weekdays only).

Our bank details:


 
Account holder: Bauer & Knechtel GbR
Bank: Sparkasse Aschaffenburg-Alzenau
   
Account no.: 12156568
Bank code (BLZ): 79550000
   
IBAN: DE63 7955 0000 0012 1565 68
BIC/SWIFT: BYLADEM1ASA










PayPal

You can pay for your order via PayPal. When you choose this option for payment, you will automatically be re-directed to www.paypal.de where you can complete the transaction. Once this has been done you will receive confirmation from PayPal and we will be notified as well, to immediatelly process and dispatch your order (weekdays only).

Please note:
In order to use PayPal, you must have a PayPal account.



SEPA Direct debit

Direct debit is an easy and fast method to pay your order from you bank account. The charging of your bank account will be done by PayPal. After completing your order, you will automatically be re-directed to PayPal to enter your account information. This information will be send to PayPal which will carry out the direct debit.

Please note:
No PayPal account is necessary.



Credit Card

Paying with credit card is a simple and safe way to pay your online order. Payments are processed by PayPal.
After completing your order, you will automatically be re-directed to PayPal to enter your credit card information. This information will be send to PayPal.

Please note:
No PayPal account is necessary.